Softlayer Hosting

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 We provide hosting for all kinds of applications and customized solutions are also an option.The most basic of our hosting that is capable of hosting small and medium sized businesses starts with following features. Please note that the planet hosting who were initially hosting our client’s sites have been acquired by Softlayer.

We have our servers from SoftLayer (often quoted as the Worlds Top Datacenters)…

  

PRICING | WHAT IS INCLUDED?

Softlayer Hosting Details

Data Center

  • Largest privately–owned dedicated hosting provider
  • More than 20,000 customers worldwide
  • More than 48,000 servers and 15.7 million websites under management
  • Seven wholly owned and managed SAS 70 Type II certified data centers (2 in Houston, 5 in Dallas)
  • London data center
  • More than 220,000 sq. ft. of raised floor data center space
  • Two fully redundant, geographically diverse, Network Operations Centers that provide
  • 24x7x365 monitoring
  • 250+ Gbps of transit network capacity to six Tier 1 backbone networks
  • More than 500 employees
  • SAS70 Type-II Compliant

Database Services

  • A senior (and super experienced) database administrator (DBA) reviews your current database implementation
  • A custom monitoring and response plan that includes threshold alerting on memory usage, CPU utilization, disk I/O performance and database capacity
  • Changes to your database environment will follow documented change control procedures for quick reference and user accountability
  • Optimization of your Microsoft SQL Server or MySQL Server environment
  • Get detailed performance reports through the customer portal on-the-spot
  • Monthly follow-up and review by your technical account manager and senior DBA

Security

  • Your dedicated team will build hardened security systems using industry best practices—they’ll reference organizations such as The Center for Internet Security (CIS) and Microsoft
  • A change control process identifies any security updates applied to your hosted infrastructure
  • Your security posture is kept up-to-date with monthly status checks and reports
  • Any updates to your security profile are applied to the original security plan for your business

Monitoring

  • Monitoring is based on industry-accepted best practices
  • Information is integrated into a run-book, specific to your business
  • We identify relationships of monitored systems, define components to monitor and develop proper monitoring thresholds
  • Custom logs are identified to monitor and develop customized remediation plans
  • We proactively assess monitored data to predict and prevent system bottlenecks

Storage

  • We collaborate with you to design a high performance and highly available storage infrastructure
  • Your current storage needs are defined and we’ll give you options that include high-availability storage, iSCSI vs. Fiber Channel Network, or SATA vs. Fiber Channel Disk Drives
  • We ensure that performance bottlenecks in your environment are kept at bay
  • We help anticipate spikes in storage needs and manage growth by preparing migration scenarios for larger storage systems
  • We monitor your storage utilization and produce Aggregate Storage Usage reports,
  • Performance metrics such as disk I/O, are reviewed to ensure your storage system is never the bottleneck
  • Snapshots and data replication are monitored to make sure your data is always available

Backup

  • Backup strategy is set during the initial consultation
  • Backup activity is put onto a separate network to isolate traffic and identify impact activities
  • Your comprehensive backup and recovery plan defines backup retention periods and identification of backup exclusions specific to your business
  • Backup encryption options and application-specific backup strategies are recommended
  • Rigorous backup verification procedures are performed to make sure your data is available when you need it
  • Data integrity is verified for each backup session; Get optional test-recovery strategies and scheduled backups during off-peak hours
  • Get regular aggregate backup usage reports and alerts that show successful backup sessions, critical trends and impending limits so you can plan for additional capacity